Terms and Conditions of Use

Welcome to the Concept Racegear On Line Shop website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Concept Racegear's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Concept Racegear' or 'Concept Karting' or 'us' or 'we' or 'our' refers to the owner of the website whose registered office is Factory 9, 19-25 Grange Road, Cheltenham, Vic. 3192. Our ABN is 98 174 694 925. The term 'you' or 'your' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Victoria and Australia.

Orders will only be accepted after a complete check to ensure that no material errors in the description of the goods or quoted prices.

All pricing is displayed in Australian dollars and inclusive of GST. Where applicable, items exempt of GST are so indicated. Prices are subject to change without notice.

We ensure every effort is made to keep this website free from viruses or defects. However, we cannot guarantee that your use of this website or any website accessible through it will not cause damage to your computer. We disclaim any liability to any person for any loss or damage which may arise to computer equipment as a result of using this website. The responsibility lies with you to ensure that you take the necessary steps and that you have the right equipment, software etc to screen out anything that may cause damage.

Payment Methods

We accept payment by the following methods:

  • PayPal
  • Credit Card: Visa, Mastercard, American Express
  • Direct Debit: Your order will be dispatched once notification of deposited funds is received from you via email (please include the invoice number in your notification) and is confirmed by the Bank.

Delivery Details

Where products are in stock, your order will be dispatched within 7 working days from the date of receipt of payment (or confirmation of cleared funds when made by cheque or direct debit).

If for some reason your order is delayed, we will contact you to make other arrangements or offer alternatives.

Returns & Credits

All items will be thoroughly checked prior to being packaged for dispatch. In the unlikely event that your item is damaged or faulty we ask that you notify us immediately. All claims for damage, shortage, incorrect supply or pricing etc must be made within 7 days from receipt of goods.

All goods are generally sent using an independent carrier, e.g. Australia Post, Couriers Please, Inter Capital Express, Victorian Freight Specialists etc. It is incumbent upon the purchaser to notify us of non-receipt of goods within 14 days from date of our notice of dispatch of the purchased goods in question.

We will not refund incorrectly ordered goods. If incorrect items are ordered and dispatched, we will at our discretion, exchange goods and any difference in pricing will be charged or credited, allowing for additional shipping, handling and administration charges which are incurred.

Please choose items carefully as they are generally not able to be returned once delivered. We have the right to waive this policy under certain circumstances and any such return would be subject to additional charges such as restocking fees, applicable bank charges and other return criteria.

It is encumbent on the purchaser that any goods which have been approved by us for return must be returned in the same condition as originally supplied. This means that all packaging, documentation (if any), labels and attachments must be intact and the product must be complete, clean, unused and undamaged.

Any deviation from the above will incur a cost to the purchaser which will be determined by us at time of receipt of the returned goods.

Incorrect pricing will be "charged back" to the credit card used in the initial purchase or we may offer goods to the value of the difference by mutual agreement.

Items incorrectly sent or received in a damaged state (slight packaging damage or soiling not considered damage warranting replacement) will be replaced or correct items dispatched at no extra charge once incorrect/damaged goods have been returned.

Any applicable warranties cover manufacturing faults and workmanship only unless expressly indicated therein and does not cover negligence, misuse or accidental damage caused by the user or other persons.

Faulty items will be repaired or replaced at our discretion according to the manufacturer’s directions.

We reserve the right to deny credit claims or returns at our discretion.

Claims and inquiries should be sent via our contact page.

Currently we do NOT accept international orders through our on-line-shop web site. If you are an overseas customer and wish to place a special order please contact us on +61 3 9585 5340.